ORDERS | PAYMENT | SHIPPING

ORDERS



Orders are placed according to the TWO types of items in our catalog:

A) Pre-Order Items with a pre-determined release date by the Manufacturer and/or Distributor and which are NOT YET available in Power Action Toys’ warehouse.

  • Pre-orders DO NOT require any advance booking deposit, but must be paid 5-7 days before the final release date. The amount will be automatically charged to the card linked to the order. If the payment is rejected by your bank, the order will be automatically cancelled and will have to be placed again, this time as an in-stock item (if in stock).
  • The dates are an approximate reference and serve for information purposes only, being subject to change without notice and, in any case, for reasons beyond Power Action Toys’ control. For these reasons, Power Action Toys is not responsible for possible changes of dates and will not accept claims for it, but will do our best to communicate any change in this regard, by updating the file of each product and/or contacting directly with the User who has formalized the Pre-order of the item affected by the change of date.
  • The final availability of the items in Pre-order (regardless of the final date), will always be subject to the inventory provided by the manufacturer and/or distributor. if such inventory does not meet Power Action Toys’ forecast, the items will be assigned to the Users in order, according to the date on which they made the Pre-order. Those that cannot be delivered will be cancelled and the User will be contacted to inform him/her of the reasons. In such case, we apologize in advance.
  • The final release date of the item will be considered as the day the item arrives at Power Action Toys’ warehouse. From that moment on, the item will no longer be considered as Pre-order and will be treated as in Stock. The item description will show “In Stock”. If the inventory of Pre-order items equals the expected quantity on the release date, “Sold out” will be displayed in the product description.
  • Only ONE (x1) Pre-order item can be added to the Cart. That is, each Pre-order item must be processed separately. If there is a Pre-order in the cart and another one is added, the first one disappears and is replaced by the last one. It is not possible to combine Pre-order and In Stock items in the same cart (if an In Stock item is added, it will replace the Pre-order item that was in the cart).
  • We limit the quantity of the same item in Pre-order to ONE (x1) or TWO (x2) per customer. With this policy, we intend that the biggest number of Users have access to our catalog. If a user places more than one Pre-order of the same item separately, they will be cancelled without notice. Thank you for your understanding.

B) In Stock

  • Items that have already been released to the market and are available in Power Action Toys’ warehouse.
  • In Stock items require immediate payment. These will be processed and shipped depending on the option chosen at Checkout.
  • In some cases, we limit the quantity of an In Stock item to ONE (x1) or TWO (x2) per customer. With this policy, we intend that the greatest number of Users have access to our catalog.
  • You can add other In Stock items to the cart to make up the same order, but they cannot be combined with Pre-orders in the same cart.
  • If you add a Pre-order to the cart with In Stock items, they will be removed and replaced by the Pre-order.

 

PAYMENT



All prices shown on the Web Site are expressed in Euros and include VAT.

  • Payment of orders will be made exclusively by credit card through our Virtual POS (Point of Sale Terminal). It is 100% secure, certified and one of the most reliable currently available.
  • The Purchase Orders will be placed electronically from poweractiontoys.shop, using the technical means provided for this purpose, duly completed and, in particular, having fully completed the blanks and provided each and every one of the mandatory data requested.
  • Upon receipt of the Purchase Order, Power Action Toys will issue an Order Confirmation to the e-mail address indicated in the Purchase Order.
  • Once the payment has been made, it CAN NOT be cancelled. The amount you have paid for a purchase will NOT be refunded under any circumstances. Please pay attention during the whole payment process to avoid conflicts in this regard.

 

SHIPPING


 

  • Shipping costs are NOT included in the price of the products.
  • We ship to the following countries:
    Spain (Peninsula and Balearic Islands), Belgium, France, Germany, Luxembourg, Netherlands, Portugal
  • Orders placed from Monday to Friday (not holidays) before 16:00h, will usually be picked up the next day by the carrier.
  • Due to Force Majeure and/or conditions beyond Power Action Toys control, there may be delays in the delivery of the order. Thank you for your understanding.

The order will be delivered from Monday to Friday (not holidays), at the address specified by the User during the purchase process. You will be able to track the order through the link that you will receive to your email, once the shipment has been processed.